Established in 1990 as an Echelon 3 shore activity under COMNAVCOMTELCOM, as NAVCOMTELSTA (NCTS) Jacksonsville which later became Naval Computer and Telecommunications Area Master Station Atlantic Detachment Jacksonville, Florida. NCTAMS LANT Detachment Jacksonville is responsible for maintaining continuous support for the Department of Defense’s various missions and possess communications capabilities that span the globe.

MISSION
Deliver responsive, resilient, and secure communications systems, providing information superiority for Department of Defense and joint forces in the U.S. Southern and Northern Command theaters of operation,

VISION
To shape the way the Navy communicates in the 21st century by establishing and maintaining the highest standards for reliable, responsive, and fluid communications services and methods.

Welcome and congratulations on your orders to NCTAMS LANT Detachment Jacksonville! Dress uniform is required for checking into the command. 

NCTL DET JAX is considered an operational shore duty assignment and maintains a 24/7 operations watch floor consisting of information system technicians. All E-6 and below will be assigned to the operations watch floor.

SPONSOR INFORMATION
Please email the sponsor coordinator at NCTS_JAXS_SPONSOR@navy.mil

GAIN QUESTIONNAIRE

1. Log into your NSIPS account *very important

2. Click the down arrow next to "Electronic Service Record" on the left

3. Click the down arrow next to "Tasks"

4. Click the link for "Gain Questionnaire"

5. Fill out the form and click "Verify" on the bottom.

N1 RESOURCE MANAGEMENT DEPARTMENT
Points of contact (DSN prefix 942)
Department Head: 904-542-4108
OIC's Secretary: 904-542-6004
Security Manager: 904-542-3104
Asst. Security Manager: 904-542-6896
Admin Officer/Legal Officer: 904-542-5001
UNCLAS FAX: 904-542-6251

N3 OPERATIONS DEPARTMENT
Points of contact (DSN prefix 942)
Department Head: 904-542-4101
Operations LCPO: 904-542-8317
Operations LPO: 904-542-4494
Communications Watch Officer: 904-542-3777

N6 NETWORK SERVICES DEPARTMENT
Points of Contact: (DSN prefix 942)
Department Head: 904-542-4102 
LCPO: 904-542-8665
LPO: 904-542-2534

KMI SUPPORT
Points of contact: (DSN prefix 942)
KMS Vault: 904-542-0958
Building 506 KMI Vault: 904-542-4600
Aircrew KMI Support: 904-542-2118/5873
Maintenance Shop: 904-542-2534
Facilities Manager: 904-542-4104

An ombudsman is the spouse or other family member of a service member who has volunteered their time and effort to guide other families through various problems that may arise from time to time. The ombudsman is not responsible for solving problems but will be able to point you in the right direction to get help to solve problems on your own. Navy ombudsman are valuable assets in facilitating communications between the commanding officer and family members, fostering a better understanding of the needs and viewpoints of the service member and their families, and providing information and assistance to family members of the command.

If you need assistance, you may contact the NCTAM​S LANT DET JAX Ombudsman.

​Ombudsman fulfill the following role:

• Serve as the primary link/liaison between NCTAMS LANT service member families and the command.

• Serve as the primary communicator of information between the command and command families.

• Communicate regularly with NCTAMS LANT families. 

• Provide information on outreach to command family members. Interact and cooperate with organizations and military offices such as family service centers, chaplain's office, medical treatment facilities, Navy-Marine Corps Relief Society, American Red Cross, and legal assistance offices. These organizations are valuable resources in obtaining assistance for command family members. 

• Refer individuals in need of professional assistance to appropriate resources. Ombudsman may provide support to individuals and refer them for counseling. Counseling is not provided by the ombudsman.

• Act as an advocate for command family members. Ombudsman, by using their knowledge of the system, can help access the appropriate level of the chain of command for intervention and for the forwarding of appropriate requests/grievances while exercising confidentiality.

• An ombudsman's role does not include social duties.