An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Navy Information Operations Command (NIOC) Hawaii
NIOC Hawaii Menu


The Navy Family Ombudsman Program promotes healthy, self-reliant families. 

Why the word ombudsman? The word ombudsman originated in Scandinavian countries and referred to safeguarding the rights of citizens. Today, the concept of an ombudsman is widely utilized in the fields of government, business and healthcare.

The History of Navy Family Ombudsman Program
In 1970, Adm.l E.R. Zumwalt, Jr. then Chief of Naval Operations (CNO), created the Navy Family Ombudsman Program to improve communication between commands and the families of Sailors who served in them. In 2006, Adm.l Michael G. Mullen, CNO, re-emphasized the importance of the program and signed an updated instruction, highlighting the requirement that all Navy families have access to a Navy family ombudsman.

NIOC Hawaii Ombudsman
The ombudsman is a volunteer, appointed by the commanding officer, to serve as an information link between command leadership and Navy families. Ombudsmen are trained to disseminate information both up and down the chain of command, including official Department of the Navy and command information, command climate issues, local quality of life improvement opportunities, and good deeds around the community.

They also provide resource referrals when needed. They are instrumental in resolving family issues before the issues require extensive command attention. The command ombudsman program is shaped largely by the commanding officer’s perceived needs of his/her command. The command ombudsman is appointed by and works under the guidance of the commanding officer who determines the priorities of the program, the roles and relationships of those involved in it, and the type and level of support it will receive.

NIOC Hawaii has appointed multiple ombudsman to serve its families. If you have concerns or questions, please consider us your first point of contact. In addition, we are available to connect you with local resources and help in emergency situations.  The information that you share with your ombudsman is kept confidential. You can email us anytime at If you find yourself in an emergency situation, please know that you can email us at anytime. Mahalo!  |  Navy.MIL  |  |  Navy FOIA  |  DoD Accessibility/Section 508  |  No Fear Act  |  Open Government  |  Plain Writing Act  | 
Veterans Crisis Line  |  VA Vet Center  |   FVAP  |   DoD Safe Helpline  |  Navy SAPR  |  Family Advocacy Program  |  National Domestic Violence Hotline 
Suicide Prevention   |  NCIS Tips  |  Privacy Policy  |  Site Map
  |  Contact Us

Naval Information Forces     |     115 Lake View Parkway     |     Suffolk, VA 23435
Official U.S. Navy Website
Veteran's Crisis Line